We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivered by courier (Moscow). Plate well packed, smart, without further embedded application. Video and Internet tested. All OK. Working, do not hang up. Cover white, looks very good. See how it will be enough. Tablet took her daughter as a gift to others. Think is what we need. Seller recommend.
Tablet is not bad for a child is quite reasonable, the price of the same quality. Case-G .... directly into the trash.
Tablet good, consistent with the content. Will be delivered in 10 days, free 2 protective film on the screen, sound great.
All super tablet very much…. Internet flying, all settings have not more than 2 minutes… Ordered Max, from the present only add film…. Claudia cover super, normal so…. Shipping Voronezh in 2 days
Fast shipping. Match the description. Like everything.
Tablet came less than a week before the Permi. Characteristics of an application. All OK, hope for long use. Order tracking.
As always, all on top, 4 tablet take. Delivery to Russia in this time upset 10 days before Saransk, when used to 4 days and courier in hand, and this time the post office, and everything is ok! All advice!
Goods reached a week from Moscow to Yaroslavl region. The face plate cost money, well in the future will be, seen as a show.
Tablet fits the description of complaints on it yet, son already plays. But Shipping ...... from Moscow for over 2 weeks to Ufa ...... and the cheerful in transport company does not indicate the address, town located 300 km from Ufa… call the shipping company, and they say that is their fault and can redirect the goods or back refund us anyway.… Without apology
it's too beautiful worlds can't explain how happy and glad I am. all I can just say is thank you guys
Very bad camera
Great for a child. not demanding games, battery holds up well. youTube for 4 hours turned down the battery 40%
Tablet got very much. Went 7 days of Moscow. Later how to accomplish your goal just check it at work. Complete Cover Film and the film is placed. Many thanks to the success and sale. Dudu order more if you like.
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