We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of whitelabel (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whitelabel.love
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 working days DHL delivery to Hungary from Spain. After one night charging the gadget work wery well. Its efective and not loud. The starting procedure can’t be simpliest: place on the carger, and after full charge puss two times the clean bottom. The mopping didn’t try yet.
23 Feb 2019 08:50
It works fantastic. It manages to find dust even after the house was cleaned. I love it. The noise is not too much. it comes very well packed. I had to pay Mexican taxes $675 pesos which is some 35us, even so it was cheaper than buying it in my country.
23 Feb 2019 06:32
Rewelacja! Cleans super. Shipment Came in 2 days to Netherlands. All elegantly and neatly packed. I am very satisfied! 1000/5 :)
23 Feb 2019 06:32
Shipping of RF accounted for 9 days. Courier to your home. Vacuum Cleaner miracle, picture of the store, complete spare parts. Works great, flat 82 sq/M выдравил for half an hour, cleaning test is dry, all pure. The corners are not jabbing, all carefully toured the base found himself and committed the dock. I happy, recommend!!!
22 Feb 2019 12:17
22 Feb 2019 00:03
20 Feb 2019 08:24
Very fast delivery. Courier brought directly to the apartment. Look like. I have the robot vacuum cleaner Xiaomi, so this is smaller in size and little пошумнее work at full capacity. Checked only performance of vacuum cleaner without wet, as undertook gift daughter on 8 March and don't want to spoil the appearance. Is all happy. After complete check confirm a review. AND yet can recommend store and the product itself.
20 Feb 2019 04:20
I loved it, 5 days to Finland, charged with which came, removed the apartment, I certainly did not 2 hours chasing, but dry and wet cleaning did, I don't understand, without it more people are expensive, buy, no spare money, health more expensive, how does not know, Additional leave after a while, store + 10 points, umnichka
20 Feb 2019 03:52
Everything is fine, it works perfectly. Seller recommend! Order come quickly
20 Feb 2019 01:46
Vacuum Cleaner came quickly, from Russia, claims is the configuration and operation is quiet, but cats it fear...)))
19 Feb 2019 23:42
Vacuum cleaner very good, shipment dotarła within 5 days only mop as for me SLABY
19 Feb 2019 18:36
Fast delivery, all like, work well
19 Feb 2019 11:53
Vacuum Cleaner Ilife V5s pro payment received within 8 days, although the store send as many as three days, that made me nervous (is due to Chinese holidays was such a long shipping). Description Technique completely consistent, complete replacement brush, spare cloth, two spare filter, brush for cleaning parts, two containers-one for wet, other, dry, detailed instructions on. Lang. To use vacuum cleaner Easy Care for too minute, work carefully and good collect the garbage. But leave it should not, since it is marking took long in one place, then where anything stuck, so I followed приглядываю, until it works. Also need all the extra items of room to remove: chairs, wire, socks etc. Wet cleaning does well, but for a long time, so after dry vacuum cleaner with mop the прохожусь for him, takes a minute after it dry cleaning. Saving time and effort kolosalnaya, very happy shopping!
19 Feb 2019 09:36
Great product. Good trader.
18 Feb 2019 01:22
Hello! Thank You for the very fast delivery order and high quality it. WITH Respect, Анатолий Сенаторов.