We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of whitelabel (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whitelabel.love
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 5 days of order. It's already second device kupione in this store and recommend.
23 Feb 2019 08:49
Delivery fast, Monday ordered Thursday courier delivered to your home. All works perfectly fits the description. Order is satisfied.
22 Feb 2019 22:32
Fast shipping, 2 days to Moscow, well packed. Dry cleaning work rules. The wet tried
22 Feb 2019 16:22
Fast delivery, easy to set up and I am impressed with how much it picks up
22 Feb 2019 12:40
My back is very grateful to the miracle technique!) only regret that it had not got this vacuum cleaner! Krehtit HH when wet cleaning around, rumbles a little when collisions with furniture (plastic still), not notice it certainly hard but the child does not wake up) to regret the purchase will not!!! AND washes and vacuuming diligently and high quality! AND even the carpet running around with ease, and пылюку cleans well just ofigenski!!
22 Feb 2019 12:18
One of the best shopping aliekspress. Assistant in cleaning. Working as a bee, Debris collects every day full filter. Spasibki store.
22 Feb 2019 11:07
The carpet high-pile climbs. Robot is very like us and as a vacuum cleaner. And as wet cleaning. Excellent helper at home!
22 Feb 2019 10:31
Delivery very fast. Bought in second, left warehouse Jundiaí/SP on Tues and arrived in my home, sao Paulo/SP in fourth. Only two days. Function cleaner works very well, not yet tested function ironing cloth. The only problem I had, is he tries to climb a Step 1 CM +/-, fails and is locked. But the money is very good.
22 Feb 2019 08:11
Take a week. is like, like a vacuum cleaner. But the wet cleaning so-so.
22 Feb 2019 01:06
I have already ordered the second big satisfaction I recommend the store.
21 Feb 2019 10:57
21 Feb 2019 09:55
Super product content of my purchase
21 Feb 2019 09:10
Over time the base for charging, all on a solid 4.
21 Feb 2019 08:34
5 stars small, that rate this miracle technique. Carpet cleaned with a bang! Tile and laminate washes the divorce. Delivery 3 days!!! Cool!