We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods come fast enough (2.5 weeks). As long as it works. Packing sustained.
Thank you for keeping the promise
Parcel arrived before the scheduled time, thank you store. Packed in pupyrku.
Looks nicely I have to try it Thanks
Good very beautiful
All is super. Recommend!
2 weeks delivery to Montenegro. Buble Uwrap, no damage on stylish box. Phone, charger, screen protector, guide book. Phone is fast, responsive, already tested it with Antutu, and few 3D apps. Only remark is that store never answered me on my question on 4 days delay in shipment. More about phone im month.
The phone is good, but the store ship the goods more than a week and did not respond to messages.
Worthy device for the price of 10 million
Excellent phone, come in 10 days. Seller recommend
Original Product good quality very good
Good day. The goods is received. Custom made 19.01.19 received 4.02.19. Packed well, box reached complete without damage. Included the phone, protective film, battery, usb-шнур, instruction. Written, should be a clip to extract the slot SIM/flash. But it is not. Phone unpacked film on screen is stuck, initially without bubbles, an hour later they appeared and the edges of leaves, easy to scratch, micro fiber included lint-free, is go, waiting for the glass from other store. Phone customized, works with 2 cards, while tests. Обрезинивание weak, from corner to corner edges of 2mm, pockets can be damaged and torn up. The glitches with network, shed periodically both network, will look further. Battery meets the 5 thousands of, but if all the way, for a long time charging 50%-H. With resistive load online game talk-kept 2 days. Worth Андроид-8 takes 7gb, but work fast. Тетсты going on, if that review will be augmented.
Went to PC (s) less than a month. SYN
Order came very quickly, all packaged, phone is charged 74%-Was comfortable fiddle). as Long As no complaints. very Happy Shopping The Water Resistance have not checked. look at how to use. IN the stores it is 4-5 thousand more. thanks to the store.
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