We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The pack good. Look at how Operation
Order came quickly, for 6 days with courier delivery to your door. Well packed. Nothing, all zipper and strap work. Seller put small gift, very nice
Excellent quality. All like, thank you!
Fits the description, came in Kemerovo region for 10 days, by post
Great Capacity backpack. Side have pockets with zipper, apparently for water bottles. Backpack suitable for adult, and for students (not junior school, of course).
Backpack come in 4 days, sooo fast delivery, courier delivered to the door, monitored without problems, packaged neatly and stylish, put the gift of a suspension of some sort)) 5 +
All! Laptop my 26 cm 38 climbed with a whistle. Good рюкзачело Large!!!
I am very happy with this product! I didn't have much chance yet to use it, but quality seems really nice! Backpack really feels well-made, pictures of it and description are very accurate. Seems very spacious. Came well packed in a nice bag, all the details also seem good quality. I recommend the store and the product! I'm really impressed!
Decent backpack, looks good. The only negative-heavy, more than a kilogram weighs
The pack good, all match the description. Soft-touch, joints and strong castles. Problem with shipping. Should be to the door. As a result of me SMS to appear at the point of delivery, which is very far from home and referring to some reasons I physically there would never get there. The Seller should at least have warned chtoli… I would change the recipient's name to the husband could pick up = _ = AND he stopped responding to all messages The Seller only shrug type сорян as possible take the parcel. As a result I called myself in имл and they go to the meeting and changed to delivery to door.
Perfectly. Fast delivery and good quality.
The Goods is received. Delivery 3 day. Respect. Completely fit the description. Recommended as a backpack, the store.
Very good furniture product
Wonderful backpack. Very comfortable to back, with a large number of veshey. Never stick, all seams are carefully. Many different kormashkov.
Everything arrived fast, very satisfied with the bag. Very much recomended.
Very good and quality product. Comfortable, roomy. Notebook compartment soft, not afraid to drop or something, hurt. There is much to remove pen, headphones and mouse, the room under the notebooks or folder documents (A4 format). in side compartment can remove bottle 0.5, but not all, it will be necessary to select, in principle, also can be removed, but it all depends on its size. About the impermeability of test snow resist, watered water tap left little traces, after отряхивания hand. Inside the wire to connect power bank'a and separate pocket with zipper for this, the works. Pleased pocket on the back for documents. Product use more than two weeks, used to carry laptop notebooks, very comfortable and there is almost no weight. The durable tested, only зацепляясь anywhere in doorways, knife not cut. Seller sociable, said he had that goods wash is not recommended. Seller and recommend items.
I am amazed for now, great backpack, ideal size for documents and laptop and a few other items, huge amount of packets. Very well designed product, I found a purpose for every pocket which, for the first time, helped me organize my excessive amount of unnecessary office supplies.
product is good
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