We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of whitelabel (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whitelabel.love
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good Points, Fast shipping! Well packed, it does not hurt! Complete glasses case and cleaning cloth to wipe the glasses! For the price is excellent
23 Feb 2019 03:47
23 Feb 2019 03:07
22 Feb 2019 05:55
Like glasses. comfortable fit. Thank You!
22 Feb 2019 00:30
21 Feb 2019 09:29
thanks it was great
21 Feb 2019 06:42
21 Feb 2019 06:10
Shipping for almost a month. Included: glasses bag, cloth, card for polarization. The polarization is present. Lens with a beautiful sheen from blue to yellow depending on the viewing angle. Mirror lens obscure stronger than conventional black-on a sunny day or on the beach. Frame glossy quality worse matte. The appearance of me too like Matt, but as est. a matter of taste. One large negative-is this frame with lenses color, which most wanted soldered bow, causing glasses sit crooked-one point :) closer to the face and another on. It spoiled the mood, try to return half the amount in dispute and the new order. In general-for 4 $ (discount) normal glasses
21 Feb 2019 05:58
Shipping for almost a month. Included: glasses bag, cloth, card for polarization. The polarization is present. Matte beautiful setting. Eclipse lens not too strong in contrast to the mirror. Play the Left lens. The bow are almost exactly, a little too short-now understand why people write that goggles. The overall quality of the 4. overall-beautiful glasses for the price (for taking a discount for 4 $) unlike the original rayban can change frequently))
21 Feb 2019 05:55
It 'S for 3 weeks in Sevastopol. All good. Hard, but think diverge. Not large. The average person.
21 Feb 2019 01:55
Glasses come in Omsk for a month. This Is my second points MERRYS. Does Not hurt the eyes and they are quite comfortable. Stylish look!
20 Feb 2019 22:30
As always on top. Order is 7 Times probably for 3 years. Recommend!
20 Feb 2019 21:56
20 Feb 2019 20:08
20 Feb 2019 13:11
Pretty accurate description. The Seller sent the goods quickly. The bag was included for storage + cloth. Just the box was test strip, to check the polarization. For my money suitable product. Shipping to little more than three weeks. Seller recommend.