We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of whitelabel (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whitelabel.love
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Other than the fact that the item took around a month and a half to arrive. It’s great and I recommend it
24 Feb 2019 01:52
All as decribed! Very satisfied by using this hub with my laptop!
23 Feb 2019 10:13
Reduction is of high quality. Fast delivery. Only 11 days from China to Czech.
23 Feb 2019 09:16
Order delivered in a month, to track the whole route. A full description of. Packed well.
23 Feb 2019 04:45
Very good service
23 Feb 2019 03:59
When connected to the TV via HDMI, picture, periodically slow down!!! Other connectors not test!
23 Feb 2019 03:47
A great product. Quality on top. No complaints. Thank you.
22 Feb 2019 23:59
22 Feb 2019 23:02
Yes well work details like specifies hold work เนี๊ยบ Flint â â
22 Feb 2019 22:48
It’s so good
22 Feb 2019 17:19
Nice product and fast delivery
22 Feb 2019 15:52
22 Feb 2019 15:12
Product quality is very good and fast delivery. I recommend this store and product. i'm very happy. ^^
22 Feb 2019 13:34
Reliable packaging, beautiful and convenient hub, Fast shipping
22 Feb 2019 12:03
Different adapter. Heating-Yes, heated, but I think it is the norm. Device transmits information and video and it should dissipate heat. Work fine, problems described in other reviews were found. Working at the same time 2 USB 3.0 flash drives 64 GB and wireless keyboard Logitech with touchpad with Galaxy Note 9, no brakes and no any interference. He worked it-специалистом, recommend device, definitely worth the price. After the order here, won the irony of a similar device in "freebies" (pictured), it's faster, but it turned out slag. It went really long, about 1.5 months, but it was worth it.
22 Feb 2019 10:51
Hub ordered for connect laptop to monitor. Read A Lot Of reviews was afraid, that will be very warm. But in vain. For a whole day, it becomes a moderately warm, if not read, would not even noticed. Otherwise, all as they say, all with high quality and reliable.
22 Feb 2019 08:53
Very high quality and accurate assembly. Looks stylish and carefully. Absolutely all necessary ports. Very satisfied with the purchase. Moskvu arrived for 9 days.