We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of whitelabel (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whitelabel.love
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery. Excelente product that looks much more expensive.
21 Feb 2019 11:54
Cute, as described, are satisfied
21 Feb 2019 11:44
Superb quality, I'm happy
21 Feb 2019 10:26
20 Feb 2019 05:54
very beautiful and fast delevery...thank you...my girlfriend is very happy
20 Feb 2019 03:06
Everything is fine, good belt, it's all very carefully packed, you can even take a gift!
20 Feb 2019 00:47
As the picture! Thank you!!!! Good packaging!!!
19 Feb 2019 04:49
j adore.merci pour le cadeau.
19 Feb 2019 01:35
Very like a belt. Super quality! Delivery fast
18 Feb 2019 10:21
The FROM 74 cm strap length in 95 cm perfectly. The jacket or bulky sweater is exactly what you need. Come well packed in box. Recommend
16 Feb 2019 14:36
Cool belt, come quickly! waist 68 ordered 90-perfect. AND the waist wear and jeans with high waist. AND by the way the belt really thick and quality, thank you!
16 Feb 2019 12:24
Order the first time. Belt beautiful)
16 Feb 2019 05:03
16 Feb 2019 03:57
Well packed, came within a tough hard plastic and outside a carton. Very thoughtful and attentive. Answered all questions and offered leather bracelet. THE store measurement chart is correct, the belt match measurements. Recommend buying. Thank You seller
15 Feb 2019 07:16
Quality belt have with time. Received another gift belt. Thanks to store
14 Feb 2019 05:22
Nice, I like very much
14 Feb 2019 01:27
Strap is awesome!!! Come on time, without delay. High quality, поврежлений no quality furniture, gold, but not the cheap such shades желтоко, and expensive looks elegant. The highlight is the Imitation Fur, these little волосяшки, of course they отшаркиваются as you start to pass through the belt loop jeans, but still going up, not all. Waist 69 took 100 cm and belt on the waist and hips, by the way, hip 98 cm, and stomach 89 cm from me. IN general, just take it, any image emphasize and will make more interesting!
13 Feb 2019 22:03
Good belt, but thin, thought to be more widely. Sparkle.