We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of whitelabel (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whitelabel.love
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, leather strap. A Little too narrow (height), would be more widely. but for the money goes. very carefully and high quality made, no foreign odors (except the smell of leather). the Order was through the application on your phone. Arrived quite quickly, not tracked and did not communicate with. Store recommend.
23 Feb 2019 04:39
23 Feb 2019 00:29
Super belt, soft, stylish, thank you!!!!
22 Feb 2019 12:13
Like, thank you
22 Feb 2019 11:45
Belt was a month in MO. quality is good, though a bit in one place is scratched, but not visible, though was fully packed. Size is adjustable, can be cut. The whole premise is happy. Seller recommend
22 Feb 2019 04:31
Do not know whether or not it seems so wait and see
21 Feb 2019 08:28
21 Feb 2019 04:39
Second. Good quality, previous wear three months, as new. Width 2.8 cm. Maybe not leather, but strong and looks good. Easy To Use, no need to make holes and cut, hole in the picture already have the entire length of the belt. Come in SF for a month and three days.
19 Feb 2019 22:43
Still not receive, I understand there's nothing. Like you that it checked, groetjes Ruud the white
19 Feb 2019 03:19
Straps Are received, but with a different number. Color actually darker than the pictures. Belts are good, soft. Length is adjustable
19 Feb 2019 01:34
The belt is not leather. It's nice, soft and comfortable. Package received after three months.
18 Feb 2019 09:06
Strap made of artificial leather, made carefully. Came a month later in the deformed (due to bad packaging). Belt just hanging out in a thin, crumpled package does and does not attached. Hope that eventually otvisitsya and flat. Waist 85 cm strap 110 cm went well. Color looks darker than the photo store. The smell of paint after 2 weeks, is not the smell or anything. The seller should pay more attention to packaging, to a mail belt did not lose its flat shape.
17 Feb 2019 00:17
Thank you very much, I am pleased with the belt for 330 rubles, is fully consistent with the holes along the entire length of the carefully made, odor-free. Shipping Samara in less than a month. Track are monitored. The skin it? Can not comment. For $300, how much is enough, and so will wear, because superficially looks very good! Will be in different color, want red!
16 Feb 2019 13:51
Soft, good, but you can think that the skin, but no. I like, beautiful and high quality)